Logo of Safety Technology with shield design, featuring initials ST in black and gold tones.
In Business Since 1986
Fill Out Dealer App To Access Wholesale Prices
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Drop Shipping Information

QUESTION: Do you drop ship?

ANSWER: Yes, we do.

QUESTION: What is drop shipping?

ANSWER: Drop shipping is when we ship directly to your customer for you and put your name and address on the shipping label. This way, you never have to stock any product, and your customer won’t know we even exist. When you receive an order, you forward it to us for fulfillment. We will ship the product directly from our warehouse to your customer and charge you only the wholesale price of the shipped product. Your profit is the difference between what your customer pays you and what you pay us.

QUESTION: What are your drop shipping fees?

ANSWER: NO drop shipping fees.

QUESTION: How is shipping figured?

ANSWER: We ship both UPS and USPS. Either you or your customer will choose the shipping method. Shipping is based on weight and destination. We use the published UPS or USPS rates (which you can get from their websites, or if you have us build you a website, it is calculated automatically) and add $1.00 per order for packing materials, boxes, etc.

QUESTION: How do I become an Authorized Dealer?

ANSWER: Please click here for more information on becoming an authorized dealer and the available options.

QUESTION: Is there a minimum order?

ANSWER: No, there is no minimum order. Other companies will charge a handling fee if your order exceeds $100. We don’t!

QUESTION: Are there any fees for doing business with Safety Technology?

ANSWER: NO! We are a true wholesaler and have been for 34 years.

QUESTION: How long does it take to receive an order?

ANSWER: We try to ship the same day we receive the order. We ship either UPS or USPS. Below is a chart showing how long it will take to arrive at you or your customer if shipped by UPS.

QUESTION: If I want to sell on the Internet, will you build a website for me?

ANSWER: Yes. More info on the website here. You will find the information you need.

QUESTION: If you build a website for me, can you help me get a merchant account?

ANSWER: Yes. We offer to use our merchant account for only $25 a month. If you use this, we will process all your orders automatically. You can focus on marketing your website.

QUESTION: What are the benefits of dropshipping?

ANSWER: The drop shipping model has several advantages:

    • Less investment needed: With drop shipping, you don’t need to invest thousands of dollars in inventory. Instead, you only order what you need to fulfill an order.
    • Wider Product Selection: Because you don’t need to spend a lot of money to stock products, you can offer more products to your customers.
    • Reduced Risk: Because you don’t need to invest a lot of money in products, you won’t be stuck with a lot of inventory if you change your mind about being in this business.
    • Work From Anywhere: Because you are not stocking or shipping products, you can work from anywhere with an Internet connection.
    • Highly Scalable: Once again, since you are not stocking products, you can grow your business quickly by offering as many as you want.

     

    QUESTION: What kind of profit percentage will I make dropshipping?

    ANSWER: Since Safety Technology does not have a minimum order requirement, your profit is the same as anyone else. The profit percentage will vary from product to product, but the average is around 40%. You will have access to the wholesale prices after you fill out the dealer application.

    QUESTION: Do we provide customer service and talk with my customers?

    ANSWER: Drop shippers generally do not provide customer support for your customers. However, since we have so many products and can’t expect you to be an expert on them, we will answer any questions your customer may have. Put a help ticket in with the question, and we will answer it. We will also speak directly to your customer on your behalf for situations when an email from you won’t do. For instance, maybe they need help installing a camera. You let us know, give us your customer’s phone number and the best time to call, and we will call, represent you, and help your customer. This is an exceptional service not offered by most drop shippers.

    QUESTION: How do I submit orders to Safety Technology?

    ANSWER: We have a custom wholesale ordering site. You will have your own login and customer ID. You log in, place your orders, submit them, and we receive them. You can do this 24 hours a day.

    QUESTION: How do I get tracking information for orders?

    ANSWER: You will be emailed the UPS or USPS tracking information.

    QUESTION: How do I pay Safety Technology?

    ANSWER: You can pay with Visa, MasterCard, Discover, or American Express credit cards. Debit cards are also accepted. PayPal is another payment option.

    QUESTION: Who pays for the shipping costs on orders?

    ANSWER: For the most part, your customer will pay the shipping cost. You then pay us to ship the item. If you have us build you a website, the amount of shipping you will pay is the same as the customer pays you. This happens because the shopping cart that comes with the website is synced with the published UPS and USPS shipping rates.

    QUESTION: Do orders appear like they came directly from me?

    ANSWER: Yes! This is one of the great things about our drop-shipping model. The information on the package will be yours, not ours.

    QUESTION: How do returns from customers work?

    ANSWER: Most drop shipping companies will restrict what can and can’t be returned. So you’ll need to communicate (both before the purchase AND before accepting the return from the customer) that it meets these criteria. Most suppliers will issue you an RA (Return Authorization) number. This unique number will identify the return in their system. Once received, pass this RA number and the warehouse address to your customer. Once the supplier receives the return, they should send you a notification and a credit invoice showing that they’ve credited you for the item. Then, you, in turn, refund the customer who purchased from your store. We’re sorry, but we cannot accept pepper sprays as returns.

    QUESTION: Does Safety Technology drop ship ship internationally?

    ANSWER: We do drop ship to other countries, but because of the nature of some of our products, we cannot drop ship all of our products. For instance, pepper spray and stun guns are classified as weapons by our government, so it takes a few weeks to get the paperwork to ship. It would be best to consider the laws of the country you are shipping to. Our products are not legal in all countries. You also need to consider issues with returns and fraud. A replacement will be significantly more expensive if an international customer receives a defective product. And the instances of fraud and abuse increase with shipments to other countries.

    While it’s possible to sell drop-shipped items in several ways, creating your own eCommerce site offers the best chance of building a scalable, profitable, and long-term business.

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